Privacy Policy – Elegant Flights

Effective Date: December 2025

At Elegant Flights, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services. By using Elegant Flights, you agree to the terms of this policy.

1. Information We Collect

When you use our website or services, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing information, and payment details.
Booking Information: Flight details, travel preferences, and special requests.
Technical Information: IP address, browser type, operating system, and website usage data.
Cookies and Tracking: Data collected through cookies, analytics, and similar technologies.

2. How We Use Your Information

We use your personal information to:

Process flight bookings and payments.
Provide customer support and communicate about your bookings.
Improve our services, website, and user experience.
Send promotional offers, updates, or newsletters (if you have opted in).
Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with:

Airline Partners: To complete your flight bookings.
Service Providers: Payment processors, IT providers, or customer support services.
Legal Authorities: When required by law or to protect rights and safety.

4. Cookies and Tracking

Our website uses cookies to enhance your experience. Cookies help us:

Remember your preferences and settings.
Analyze website traffic and performance.
Deliver relevant advertisements and promotions.

You can manage or disable cookies in your browser settings; however, some features of our website may not function properly without cookies.

5. Payment and Security

Elegant Flights uses secure payment gateways for all transactions. We do not store full credit card details on our servers. Payment information is encrypted and processed securely through trusted payment providers.

Non-Refundable Deposits: A minimum deposit of £25 is required for bookings, and all deposits are non-refundable under any circumstances.
Installment Plans: Remaining balances are collected securely as per your selected plan.

6. Your Rights

Under data protection laws, including GDPR, you have the right to:

Access the personal information we hold about you.
Request corrections to your personal data.
Request deletion of your personal data (subject to legal and contractual obligations).
Withdraw consent for marketing communications at any time.
Request restriction of processing or data portability.

To exercise these rights, please contact us at sales@elegantflights.co.uk.

7. Data Retention

We retain personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies when visiting them.

9. Children’s Privacy

Elegant Flights does not knowingly collect personal information from children under 13. If we learn that we have collected such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, contact us:

Elegant Flights
The Square, Bournemouth, United Kingdom, FCR1MN
Email: sales@elegantflights.co.uk
Phone (UK): 020 8090 3447
Mobile / WhatsApp: +44 7773 2478494