1 Booking Process

1.1 Flight Selection:

• All bookings must be made through the Elegant Flights website or official communication channels.
• Flight options, availability, and prices are subject to change without notice.

1.2 Deposit Booking:

• To secure a booking, a minimum deposit of £25 is required.
• All deposits are non-refundable under any circumstances, including personal emergencies or airline changes.
• Booking is considered confirmed only once the deposit is received and acknowledged by Elegant Flights.

1.3 Installment Payments:

• The remaining balance must be paid according to the selected installment plan.
• Failure to meet installment deadlines may result in cancellation of the booking, and the deposit will not be refunded.

1.4 Full Payment:

• Tickets will only be issued after full payment of the balance.
• Elegant Flights is not responsible for travel before full payment is completed.

2 Cancellations and Changes

2.1 Non-Refundable Deposits:

• All deposits are strictly non-refundable, regardless of personal circumstances.

2.2 Flight Changes:

• Requests to change dates, names, or routes are subject to airline approval and fees.
• Additional charges may apply depending on airline policies.

2.3 Cancellations by Airlines:

• If airline cancels/reschedules, Elegant Flights will assist with alternative arrangements.
• Refunds, if applicable, are subject to airline policies.

2.4 Customer-Initiated Cancellations:

• Cancellation by customer will result in forfeiture of the deposit.
• Remaining payments, if already made, will also be non-refundable unless airline specifies otherwise.

3 Pricing, Taxes, and Fees

• All flight prices are subject to availability and may change.
• Prices include standard taxes and fees, but additional charges (baggage, seat selection, airport taxes) may apply.
• Any currency conversions are the responsibility of the customer.

4 Travel Documentation

• Passengers are responsible for ensuring valid passports, visas, and travel documents.
• Elegant Flights is not responsible for denied boarding due to incomplete documentation.
• Check government and airline regulations before departure.

5 Passenger Responsibilities

Passengers must:

• Provide accurate personal and payment information.
• Comply with airline baggage and check-in policies.
• Follow all local laws, airport rules, and airline instructions.
• Arrive at the airport on time and complete travel procedures.

6 Liability and Limitation

• Elegant Flights acts as an intermediary between passengers and airlines.
• We are not responsible for: Airline delays/cancellations, Lost/damaged baggage, Weather, strikes, or force majeure.
• We provide accurate information but cannot guarantee availability, schedule, or fare.
• You agree to release Elegant Flights from liability for indirect, incidental, or consequential losses.

7 Payment Security and Deposit Policy

• Payments are processed through secure payment gateways.
• Elegant Flights does not store full credit card details.
• Deposits are: Non-refundable under any circumstances, Minimum £25, Required to secure bookings
• Missed installments may result in cancellation.

8 Privacy and Data Protection

• By booking, you agree to our Privacy Policy.
• We collect data only for booking, payment, and communication.
• Data processed in compliance with GDPR and UK data protection laws.

9 Intellectual Property

• All content on Elegant Flights website is protected by copyright and trademark laws.
• Unauthorized use, reproduction, or distribution is strictly prohibited.

10 Changes to Terms

• Elegant Flights may update these Terms from time to time.
• Updated Terms will be posted with the effective date.
• Continued use constitutes acceptance of updated Terms.

11 Governing Law and Dispute Resolution

• These Terms are governed by the laws of England and Wales.
• Disputes will be resolved in UK courts.
• Contact Elegant Flights directly to resolve issues amicably before legal action.